In case of consumer dispute, the consumer can use the European Online Dispute Resolution Platform, available at ec.europa.eu/consumers/odr or the following alternative consumer dispute resolution entities:
1. CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo Tel.: 213 847 484; Email: email@example.com
2. CIMAAL - Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve Tel.: 289 823 135; Email: firstname.lastname@example.org
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